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PHOTOSTRIPS

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Frequently Asked Question

How do I place an order?

Browse our shop, choose the product you want, and complete the order form with the required details. Please make sure all information is correct before submitting your order.

How do I send my photo?

After placing your order, go to our upload page and submit your photos using the same full name you used when placing your order.

How long does it take to process my order?

Processing time depends on the product and the quantity ordered. We will provide you with an estimated completion time after your order is confirmed. Please allow additional time for delivery or pickup.

Can I request a custom design?

Yes! You may contact us to discuss your preferred design, theme, colors, layout, or other customization requests. Custom designs may have additional charges depending on the request.

Can I edit my order after submitting it?

Please contact us as soon as possible if you need to make changes. Once your order has entered the production process, changes may no longer be possible.

How will I know when my order is ready?

We will contact you using the information provided in your order once your item is ready for pickup or delivery.

Do you accept rush orders?

Rush orders may be accepted depending on our current workload, product type, and quantity. Please contact us before placing your order so we can confirm availability and any applicable rush fee

What if my order arrives damaged or has an issue?

Please contact us as soon as possible and provide clear photos of the item and the issue. We will review the concern and assist you with the appropriate solution.

All products

Photostrips Mini

Photostrips Regular

Photo Instax

Hardbound Photobook

Scrapbook